Reference

afabola Privacy Policy For Your Account

The afabola Privacy Policy explains what we collect when you open an account, verify your phone and move between the lobby and wallet area.

Account detailsWallet recordsDevice controlsPolicy requests
afabola afabola Privacy Policy For Your Account
CONTACT PATHS

Get Privacy Help Before Account Access

A clear contact path helps when you want to ask about the Privacy Policy, correct a record or understand a wallet reference.

Account access If phone verification has not completed, contact us through the account help path and…
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference shown in your…
Correction requests Ask us to correct an inaccurate account detail through the support contact shown in…
DATA CONTROLS

Six Controls Behind Your Account Data

We treat privacy as an operating process rather than a page you read once. The Privacy Policy covers collection, use, storage, cookies and account protection across mobile and…

Collected details

We may collect your account name, phone verification result, login events and selected wallet reference.

Cookie choices

Cookies and similar browser storage can remember session settings and help us understand whether a login is active.

Session security

We use login and device signals to identify unusual access patterns.

Wallet separation

Payment records show a selected rail such as QRIS or bank transfer and its status.

Storage period

We keep account and transaction records only as long as needed for account support, security checks, disputes and legal duties.

Change requests

You can ask what personal data we hold, request a correction or ask a privacy question through the account support…

Privacy Policy Questions Indonesian Customers Ask

These Privacy Policy answers focus on the account steps you are most likely to meet on afabola. They cover phone verification, browser access, local wallets, correction requests and policy limits. If your situation is not listed, use the support path attached to your account and mention the specific record or payment reference you want us to check.

It covers account details, phone verification, login and device signals, cookies, wallet references, payment status, storage periods and requests to access or correct personal data.

Phone verification helps connect account access to the person completing the account step and helps us investigate unusual logins. We record the verification result, not your private phone messages.

Yes. The Privacy Policy explains that DANA and QRIS records may include a transaction reference and status so we can match a payment request, without requesting your wallet PIN.

When OVO or GoPay is selected, we may receive the reference and status needed for account reconciliation. Wallet passwords and PINs remain with the wallet provider, not in our account records.

You can request a correction through the support route shown in your account. Tell us which field is inaccurate, and we may verify account ownership before making a change.

Open afabola in your mobile browser, sign in, and use the policy link in the account or footer area. The same Privacy Policy applies when you later use a desktop browser.

The Privacy Policy is available for account questions, but account access or eligibility depends on local law. Where local law permits, we handle requests using the process described here.